Returns & Refunds Policy

Return & Refunds

At Wood Work store we pride ourselves on producing high quality wood products with precision and care. However, if you are not satisfied with your purchase, we are here for you.

Returns

You can return an item within 7 days of receipt, provided it is unused, in its original condition and in its original packaging.
Individual or personalized orders cannot be returned unless they are damaged or defective.
To arrange a return, please contact our customer service at contact@woodworkshop.site/+1-(985) 230-0856. with the details of your order.

Refund

Once we have received and inspected your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be forwarded to the original payment method within 7 working days.
Shipping costs will not be refunded unless the return is due to an error on our part or a defective product.
Damaged or defective items
If your item arrives damaged or defective, please contact us within 4 days of delivery with photos of the product and packaging. We will offer you a replacement or a full refund as requested.

Exchange

If you wish to exchange an item, please follow the returns process and place a new order for the desired product.
If you have any questions about our returns and refunds policy, please contact
📧 **Email:** contact@woodworkshop.site
📍 **Address:** 864 Gerald L. Bates Drive,Boston Massachusetts United States 02210
📞 **Phone:** +1-(985) 230-0856.