Terms & Condition
**Terms and conditions**
Welcome to **Wood Work Shop**. By using our website, products and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.
**1. general terms and conditions**
– These terms and conditions govern your use of our website and services, including bespoke woodworking, furniture sales and related offers.
– We reserve the right to update or change these terms and conditions at any time without prior notice. Continued use of our website or services implies acceptance of any changes.
**2. orders & payments**
– All orders must be placed via our website or in person at our workshop.
– For custom orders, a deposit 20 % is required with the balance due upon completion.
– Prices are subject to change without notice.
– We accept All payment methods accepted for all purchases.
**3. custom orders & lead times**
– Custom woodworking projects have estimated lead times depending on complexity, material availability and order volume.
– Design changes after order confirmation may result in additional costs and longer lead times.
– Due to the nature of handcrafted wood products, slight variations in grain, color and finish may occur.
**4. shipping & delivery**
– We offer local delivery and shipping options. Additional charges may apply depending on location.
– Delivery times are estimates and may be affected by unforeseen circumstances.
– Customers must inspect items upon delivery and report any damage within 48 hours.
**5. returns and refunds**
– Customized items are **non-refundable** and **cannot be returned**, except in the case of manufacturing defects.
– Standard products can be returned within 14 days in unused condition for a refund or exchange.
– Refunds (if applicable) will be transferred to the original payment method within 7 working Day.
**6 Warranty & Repairs**
– We stand behind the quality of our craftsmanship. We offer a limited warranty of 2 year on custom products against defects in materials and workmanship.
– Normal wear and tear, misuse and damage due to improper care are not covered under warranty.
– Repairs outside of the warranty period may be available for an additional charge.
*7 Intellectual property**
– All designs, images and content on our website are the property of **Wood Work Shop** and may not be reproduced or used without permission.
**8 Disclaimer**
– We are not responsible for any damage, injury or loss caused by misuse of our products.
– The customer is responsible for the proper installation, handling and care of the wood products.
**9 Privacy**
– Your personal information will be treated in accordance with our **[Privacy Policy]**, which describes the collection, storage and use of data.
**10. contact information**
If you have any questions about these terms, please contact us at:
📧 **Email:** contact@woodworkshop.site
📍 **Address:** 864 Gerald L. Bates Drive,Boston Massachusetts United States 02210
📞 **Phone:** +1-(985) 230-0856
By shopping on our website or using our website, you confirm that you have read, understood and agree to these terms and conditions.